Overview

The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you’ve been looking for.

At Corporate, you’ll team with the best in the business to build one of the most innovative global businesses in any industry. Uniquely positioned at the center of an exciting, multi-faceted Company, the forward-thinkers at Disney Corporate constantly pursue new ideas and technologies to help the Company’s many businesses drive value, all the while gaining something valuable from the experience themselves. Come see the most interesting Company from the most interesting point of view.

Department Description:

Disney Technology Solutions & Services (DTSS) is responsible for strategy, architecture, engineering, operations and support of IT for The Walt Disney Company including virtual worlds, flagship Web sites Disney.com, Disney Family.com, ABC.com and ESPN.com. DTSS provides services in both platform engineering and web operations. Platform engineering includes Content Management Systems, UGC Enforcement Platform, E-commerce, Video Distribution Technology, Registration, Advertising Systems and Data Warehouse & Reporting. The DTSS web operations teams focus on Servers & Hosting and Network Connectivity. DTSS teams are located in Seattle, Bristol, N. Hollywood, Glendale, New York, Burbank, and Orlando.

Network Operations team holds accountability for the availability and stability of the network services within the DTSS portfolio. This includes Data Center networks, Wide Area and Metro Area networks, wireless, end-user LANs, firewalls, WAN acceleration, application load-balancing and a wide array of supporting technologies.

Responsibilities

In Operations, we have multiple projects technical, process and management focused which would be a great opportunity for an intern to experience. The learning opportunity is huge with the scale of Network operations of Disney.

The projects the interns can be engaged in can range from the very technical projects – for example, understanding a new solution designed and effectively onboarded to operations – to identifying opportunities to assess the network design and identify areas that can be improved upon.

Process improvement opportunities include establishing network device audit process, SLA adherence process, ticket handling procedures, customer engagement process, Asset and procurement process etc

Basic Qualifications

Passion to learn is the key qualification along with theoretical understanding of the networking concepts around LAN, WAN, routing, and switching.

Preferred Qualifications

  • Interns majoring in IT, with experience in any network related project is a plus
  • IT Operations and ITIL knowledge along with Six sigma and lean methodologies is a plus

Required Education

MBA or Master in Engineering

Additional Information

This position is a legal entity of Disney Worldwide Services, Inc., an equal opportunity employer.

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About The Walt Disney Company

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.