Overview

We are…..
Disney Institute, a recognized leader in providing transformational experiences for business professionals and organization around the world. We are a global leader in customer service, leadership excellence and human capital engagement. We impact people and organizations by using Disney principles to build a bridge from insight to action. Participants from virtually every industry can think and act differently about their business or organization.

Responsibilities

These are the minimum qualifications you need to be considered for this position:
  • Junior or senior pursuing a Bachelor’s Degree
  • Success in resolving a wide range of Guest situations, including situations that are more complex or multi-faceted in nature
  • Ability to partner with fellow Cast Members and move the operation forward to the next level of excellence
  • Ability to meet physical demands; such as lift at least 35lbs. and stand for long periods of time
  • Passion and familiarity with The Walt Disney Company’s family of products and services

Basic Qualifications

These are the minimum qualifications you need to be considered for this position:
Make an impact by…….
  • Providing logistical support to the Disney Institute Delivery Team through the planning phases for Convention Programs, Professional Development Courses, and Advisory Service Engagements
  • Scheduling, prepping, reporting, and data tracking for learning events held at Walt Disney World Resort
  • Interacting with internal partners and facilitators as well as external clients, transporting materials, executing the logistics of the learning environment and connection with convention partners
  • Acting as a liaison between Guests/Clients, Cast, and other Disney Stakeholders. Participate in other projects as requested

Preferred Qualifications

  • Proven leadership experience
  • Disney College Program Alumni
  • Familiarity with banquet event orders, group resumes, and other group related reports
  • Bi-Lingual (Spanish preferred)

Company Overview

The Walt Disney Company is a global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.

Additional Information

Internship Eligibility:

  • Must be enrolled in a college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR must have graduated from a college/university within the past six (6) months OR currently participating in a Disney College Program or Disney Professional Internship
  • Must be at least 18 years of age
  • Must not have completed one year of continual employment on a Disney internship or program. Note: Once you have completed one consecutive year of employment on a Disney internship or program, there must be a minimum 6 month gap before the start of a new internship or program
  • Must possess unrestricted work authorization
  • Must provide full work availability
  • Must provide own transportation to/from work
  • Current Active Disney cast members must meet Professional Internship transfer guidelines (for Walt Disney World cast members this is no more than four points and one reprimand in the last six months; for Disneyland cast members this is six months of consecutive service and a performance record clear of any disciplinary issues (warnings, suspensions, etc.) for at least six months)

Program Length: The approximate dates of this internship are January 2017 through June 2017. Interns must be fully available for the duration of the internship.

Housing: A limited amount of company-sponsored housing is available on a first-come, first-serve basis.

Recommendation – Print This Role Description: Strong candidates may be invited to complete a phone interview. We strongly encourage applicants to print a copy of this role description so they can refer to it in the event they are selected for a phone interview. Note that this role description will not be accessible once the posting is closed.

About The Walt Disney Company

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.